Shipping policy
Welcome to Collect Soccer! We want to get your gear to you as quickly and safely as possible. Below you’ll find everything you need to know about our shipping rates, delivery timelines, and global destinations.
Shipping Rates & Delivery Estimates
We ship to various regions across the globe. Shipping costs are calculated at checkout based on your location and the shipping method selected.
| Shipping Zone | Service | Delivery Time | Flat Rate |
| United Kingdom | Royal Mail Tracked | 3–5 Business Days | £5.00 |
| European Union (EU) | Standard International | 5–10 Business Days | £14.99 |
| US & Canada | Standard Shipping | 5–7 Business Days | £15.00 |
Order Processing
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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You will receive a notification email with tracking information as soon as your order has headed out the door.
International Shipping (EU, US & Canada)
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Collect Soccer is not responsible for these charges if they are applied; they are the responsibility of the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within the estimated delivery time shown in the table above, please contact us at admin@collectsoccer.com with your name and order number, and we’ll look into it for you.